Refund policy

Refunds and exchanges are subject to management discretion.

Customers must contact us within 24 hours of delivery in case of damaged, defective, or incorrect items, along with clear proof (images/video).

Once the issue is verified, a replacement or suitable resolution will be provided within 7-10 working day, subject to availability.

Approved refunds will be processed to the original payment method within 30 working days.

For any concerns or assistance, please contact us promptly via our official WhatsApp number.  03450052242